Website QA
Planted 02024-01-21
What’s your axis of better?
- Performance
- Accessibility
- Scalability
- Security
- Engagement
- Delight (design, surprise, emotion, affinity)
Why do these things actually matter? To make it count.
Common website elements that make it count
- Services with clear positioning
- Contact form
- Customer success stories / use cases
- Testimonials
- Past partnerships
- Press mentions / awards and recognitions
- Portfolio / case studies
- Virtual tour
- FAQ
- Team
- Event calendar
- News
- RSS
- SMS
- Social media
- Live chat
- Resources
- Community forum / discussion board
- Jobs / careers
- Interactive map / location finder
- Interactive tools (e.g., calculators, quizzes)
- Helpful 404
- Badges / points / achievements
- Relevant standards
- Legal
- The Americans With Disability Act (ADA) (Title III)
- 21st Century Communications and Video Accessibility Act (CVAA)
- Rehabilitation Act of 1973 (Section 508)
- California Privacy Rights Act (CPRA)
- Health Insurance Portability and Accountability Act (HIPAA)
- Federal Information Security Modernization Act (FISMA)
- The Payment Card Industry Data Security Standard (PCI DSS)
- Children’s Online Privacy Protection Act (COPPA)
- Digital Millennium Copyright Act (DMCA)
- General Data Protection Regulation (GDPR)
- See US State Privacy Legislation Tracker
- Accessibility
- Performance
- Google Core Web Vitals
- Largest Contentful Paint (LCP) measures loading performance
- Interaction to Next Paint (INP) measures interactivity
- Cumulative Layout Shift (CLS) measures visual stability
- Google Core Web Vitals
- Competitive benchmarks
- Comparison against known usability research
- Usability research
- Information hierarchy and navigation
- Information layout
- Information quality
- Valid links
- Valid spelling
- Meta tags
- News (CTAs, metrics)
- RSS
- SMS
- Social media
- Security
- TLS certificate
- Content Security Policy (CSP)
- Search Engine Optimization (SEO)
- Crawling and indexing
- Backlinks