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Process

Planted 02024-06-10

I often say “process over outcomes.”

Individuals and interactions over processes and tools, “People over process” are also common phrases that I agree with but they mean something different.

Outcomes are part of the feedback loop to change process.

When I say “process over outcome,” I mean “Process drives outcomes. If you want to change the outcome, focus on changing the process.”


PROCESS

Process Driving Outcomes

How to Think About Operations and Enablement